Driving Performance through Customer Value




Who should attend

Executive & Senior Managers (L2/L3) who want to foster a culture of top performance in their area of responsibility. 


What you learn

In this L2-L3 program you will learn to explore your customers’ needs and foster a continuous customer dialogue (with external & internal customers). Empower employees to fulfill customer needs and create engaging and meaningful targets. Prepare to start a continuous improvement process to unleash the untapped potential of your employees and learn to embed performance dialogue – how to discuss target deviations with your team to use it as an opportunity for improvement.


How to register

Click here to register in we.learn - the thyssenkrupp learning platform


*Please click "register in we.learn" and mark your interest via clickling the "request schedule" button.

Driving Performance through Customer Value

Content area
Management Level
  • Duration

    2 modules, 6 days in total plus coaching sessions

  • Date & location

    If you are interested in this program, please contact us or mark your interest in we.learn*.

  • Investment

    4,800 € (plus travel and accommodation)

  • Participants

    22 participants

  • Your contact

    Julia Arnold


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