Powerful words! Confident and convincing in personal communication


Who should attend?

All employees who would like to optimize their rhetorical competence in an intensive and practical way.


What you learn?

You will learn the basics of persuasion, appreciation and receiver-oriented language in personal communication. You will work on techniques for leading discussions and you will explore how to remain authoritative and calm, even in difficult situations. You can distinguish different types of communication-preferences and know how to address them in an appropriate way. You will recognize the impact of your own behavior on others and strengthen your persuasive power.


How you learn?

In five interactive modules in the virtual classroom, together with your facilitator and other colleagues you will learn conversation techniques, which enable you to remain confident and calm even in difficult conversation situations. In many practical exercises and role-plays, you will learn how to prepare for challenging conversations optimally and receive constructive feedback to improve your approach. Small practical exercises between the individual modules create a direct practical transfer into your everyday work.


Your benefits

In future, you will

  • interpret body language signals correctly and use own body language authentically
  • use a powerful language
  • create an appreciative communication using I-messages
  • reflect your own communication style
  • conduct difficult conversations in a constructive way
  • use questioning techniques to steer a conversation
  • be able to say no
  • identify behavioral preferences and their impact on your individual communication style


How to register

Click here to register in we.learn - the thyssenkrupp learning platform


Note: The face-to-face program “Powerful words!“ you will find here.


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Powerful words! Confident and convincing in personal communication

Content area
Management Level
  • Duration

    5 modules, 1.5 hours each

  • Date & location

    If you are interested in this program, please contact us or mark your interest in we.learn*.

  • Investment

    1,100 € (plus might upcoming dial-in costs)

  • Participants

    12 participants

  • Your contact


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